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Springer Nature Refunds: Refund Methods


Springer Nature no longer issues refunds through checks.  Refunds are processed through wire transfer or ACH transactions. 


Note: If you've paid by credit card that will be the refund method. Please do not submit your credit card information.


How to receive your Refund: 

To receive a refund please contact our Customer Service Team at Contact Us and provide the following information: 

 

1. Subject Line (Refund Request)

 

2. Essential Information to include:

  • Invoice or Order Number: Reference this information for the purchase.  Please attach a copy if available.
  • Item Description: Include the name of the title, ISBN number.
  • Purchase Details: Include where and when the materials was purchased ( website, vendor and date).
  • Reason for Refund: State why you are requesting a refund (e.g., defective item, incorrect product).

 Refunds are processed through wire transfer or ACH transactions.  Please include the information listed below to process   your refund.

  • Bank Name 
  • Name on Account 
  • Account Number  
  • Routing Number 
  • Account Type (Checking or Savings) 
  • Swift Code (if known) + IBAN number 








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