Renewal notices are mailed approximately 3 to 4 months prior to subscription expiration date in order to ensure that there will be no break in service to our subscribers.
To place an order or respond to a renewal notice, please contact us via email at: firstname.lastname@example.org.
Please note: For customers located in Rest of World, renewal notices are sent about 3-4 months prior to the subscription end date; however, these renewal notices are sent with a Proforma Invoice.
DACH customers (customers based in Germany, Austria and Switzerland); a non-canceled subscription will be renewed with an invoice 4 weeks prior to the expiration date.
If you would rather call your local Customer Service team, their phone numbers are available here.